You can read our privacy and cookie policy here – if there’s anything you don’t understand, please get in touch!
Cookie Policy
Cookies are small files that are stored on a user’s computer. They are designed to hold a small amount of information specific to how you browse the internet. This information is then used by the website’s server to carry information from one visit to the next.
Cookies on this site are used to:
- measure how you use the website so it can be updated and improved based on your needs
- enable certain kinds of functionality that help you navigate and use the site.
These cookies aren’t used to identify you personally.
How cookies are used on this site
Measuring website usage (Google Analytics)
Google Analytics software collects information about how you use this website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements, eg improving site search.
Google Analytics stores information about:
- the pages you visit on this website
- how long you spend on each page
- how you got to the site
- what you click on while you’re visiting the site
We don’t collect or store your personal information (eg your name or address) so this information can’t be used to identify who you are.
We don’t allow Google to use or share our analytics data.
Google Analytics sets the following cookies:
_ga
This helps us count how many people visit this site by tracking if you’ve visited before
2 Years
_gat
Used to manage the rate at which page view requests are made
10 Minutes
_utma
Like _ga, this lets us know if you’ve visited before, so we can count how many of our visitors are new to the website or to a certain page on the website
2 Years
_utmb
This works with _utmc to calculate the average length of time you spend on the website
30 Minutes
_utmc
This works with _utmb to calculate when you close your browser
When your browser closes
_utmz
This tells us how you reached the website (eg from another website or a search engine)
6 Months
You can opt out of Google Analytics cookies. Find out more about how to manage cookies.
Adding Functionality to the Website
These cookies relate to the functionality of the website, allowing us to improve the services that are offered. Examples of these cookies may include:
Logging In
Remembering whether a user has logged in or out of the secure areas of the website.
Saving progress
Saving and remembering a user’s progress in forms and questionnaires.
Notifications
Storing information about any notifications a user is required to, or may want to see, and whether it has been seen or not.
Site Settings
Storing a user’s preferences for the site, which may include any accessibility options that have chosen.
Third Party Cookies
Third parties companies will sometimes place their own cookies on websites, if functionality like Social Media is available. While these cookies do appear on our website, the vendor is responsible for them. For more information about these cookies, we suggest you review the third party websites, to see how they place cookies and why they need to use them to manage data.
Some Social Media companies like Facebook and Twitter may use cookies for: Customizing Content, Providing a safe experience, Advertising, Authentication, Security and site integrity, Site features, Performance, Analytics.
Privacy Policy
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
The Website
This website and it’s owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
Contact & Communication
Users contacting this website and/or it’s owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and it’s owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
External Links
Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and it’s owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and it’s owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor it’s owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
Shortened Links in Social Media
This website and it’s owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy url’s (web addresses) – this is an example: http://bit.ly/2u8jQNp (this links to https://www.cockerandcarr.co.uk).
Users are advised to take caution and good judgement before clicking any shortened url’s published on social media platforms by this website and it’s owners. Despite the best efforts to ensure only genuine url’s are published many social media platforms are prone to spam and hacking and therefore this website and it’s owners cannot be held liable for any damages or implications caused by visiting any shortened links.